Press releases

2009-01-29

Shenick’s servicEye wins INTERNET TELEPHONY MAGAZINE’S Annual Product of the Year Award

servicEye Recognized for Outstanding Innovation in IPTV Monitoring and Service Assurance

Burlingame, Calif., – January 29, 2009 - Shenick Network Systems, provider of per-flow IP communication test and monitoring systems, announced that Technology Marketing Corporation’s (TMC®) INTERNET TELEPHONY® magazine has named Shenick’s servicEye™ a recipient of its 2008 Product of the Year Award. servicEye is acknowledged for providing a vital service for the IPTV monitoring and service assurance market. From the video head end right through to the end viewer, servicEye combines an active and passive monitoring system to ensure end-to-end quality of experience (QoE) for every user.

servicEye delivers a proactive approach to IPTV quality assurance through regular, active quality checks and round-the-clock monitoring of each IPTV channel. With servicEye, IPTV service providers can now secure and grow fixed-line revenue by delivering a high-quality TV viewing experience. They can boost competitive advantage by proactively reducing and rapidly isolating quality issues saving on repair costs and increasing productivity rates through efficient resource allocation. In addition, they can manage content provider quality issues and establish reliable mechanisms to guarantee content service level agreements (SLA’s).

With the servicEye range of products, Shenick is the only company to provide the following unique functions for monitoring IPTV capabilities in a live network:

	servicEye offers unique real-time detection capabilities for freeze frame, black screen and audio cut out detection for both encrypted and unencrypted video streams.
	servicEye provides monitoring capabilities at the head end of the network and at pre and post IPTV encoding stages. This full reference analysis monitors the digital interface, such as SDI, before and after it is converted to IP and provides a detailed qualitative view of every TV channel.
	Multiservice probe functions with full reference video, voice and data analysis. The active probe also provides a multiservice traffic injection capability that enables service providers to emulate and analyze network and application layer traffic. This proactive approach can isolate and solve QoE problems before the end user is affected. Active probe functions cover IPTV, VoD, VoIP and data applications with unique, per-flow traffic control.
	servicEye monitors both variable bit rate (VBR) and constant bit rate (CBR) video streams for SD, HDTV and picture-in-picture (PiP) TV with encrypted and non-encrypted video payloads.

“In 2009, as service providers continue to increment the number of broadcast IPTV and VoD subscribers, guaranteeing a high quality viewing experience is an absolute must,” said Robert Winters, CMO, Shenick Network Systems. “servicEye can help providers pinpoint errors and minimize service disruptions, enabling them to fix problems quickly and provide an IP Video service that matches users highest expectations. We are honored to receive INTERNET TELEPHONY’s Product of the Year award for 2009”

“INTERNET TELEPHONY is pleased to grant the 2008 Product of the Year Award to Shenick for servicEye. Shenick has proven they are committed to quality and excellence in the IPTV market while addressing service provider needs,” said Rich Tehrani, TMC President and Editor-in-Chief, INTERNET TELEPHONY magazine. “We are proud to honor their accomplishments in the advancement of IP communications and look forward to more innovative solutions from them in the future.”

For more information about servicEye visit: http://servicEye.shenick.com.

A full list of Product of the Year winners will be published in the February 2009 issue of INTERNET TELEPHONY magazine.

About Shenick Network Systems

Shenick a provider of IP communications test and performance monitoring systems, enables converged IP network service providers test and monitor the complete service delivery life cycle from lab to live deployment. Shenick addresses next-generation converged network and application performance issues for IPTV, VoD, Triple Play (VoIP video, data), IMS, Security Attack Mitigation, Deep Packet Inspection (DPI), Traffic Shaping, Peer to Peer (P2P), Application Server, Metro Ethernet and IPv4/IPv6 hybrid network deployments. Established in 2000, Shenick has deployed its diversifEye™, diversifEye10G™ and servicEye™ integrated network, application and security attack emulation and performance monitoring systems to converged IP-oriented network service providers, communications equipment manufacturers, large enterprise and governments globally. For more information visit www.shenick.com.

servicEye, diversifEye and diversifEye10G are registered trademarks of Shenick Network Systems.

About INTERNET TELEPHONY magazine

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers.

For more information, please visit www.itmag.com.

About TMC

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.

For more information about TMC, visit www.tmcnet.com.

For more information contact:

TMC
Jan Pierret
Email: jpierret@tmcnet.com
Tel: + 1 203 852 6800, ext. 228

Shenick Network Systems
Robert Winters (Chief Marketing Officer)
Email: robert.winters@shenick.com
Tel: +353 1 236 7002

Aoife Kimber
KimberPR
Email: akimber@kimberpr.com
Tel: + 1 650 773 7288